Terms of use

Updated on October 15, 2026

These terms govern the kometas.app website and the Kometas app. By creating your account, you agree to these rules.

1. Kometas and the service provider

Kometas helps families organize chores, track activities, and agree on rewards. It is a BahLabs product, provided by [BAHLABS LEGAL NAME], Brazilian corporate tax ID (CNPJ) [BAHLABS CNPJ], with a business address at [BAHLABS BUSINESS ADDRESS].

Joining the waitlist is free and does not create a subscription or any obligation to buy.

2. Accounts, children, and family access

To create an account, you must be at least 18, provide accurate information, and protect your login credentials. Each adult uses their own account.

Child profiles are linked to the family. A parent or legal guardian must create them and authorize the processing of their data. Other adults join by invitation, with access based on their permissions.

Only invite authorized people and keep access codes secure. Supervise use and choose activities suitable for the child. These precautions do not remove Kometas’s duties to protect children.

3. Missions, stars, rewards, and the piggy bank

The family sets missions, approvals, and rewards. Adults provide the agreed rewards and make any actual payments. Stars represent progress in the app and cannot be bought or redeemed for money through Kometas.

The piggy bank and allowance only record agreed amounts. Kometas does not hold money, accept deposits, or make transfers. Approving a request in the app does not make a purchase.

4. Content and permitted use

You receive a personal, non-exclusive license for family use. The brand, mascot, and software belong to BahLabs or their respective owners.

Rights to submitted content remain with their owners. You must have permission to submit it. Kometas’s use of that content is limited to providing and protecting the service and does not include permission to use it in advertising.

Illegal, abusive, or rights-infringing content; inappropriate exposure of children; dangerous activities; unauthorized access; fraud; resale of the app; and actions that compromise the service’s security or operation are prohibited.

5. Plans and billing

When available, plans will specify features, limits, total price, currency, duration, and renewal terms before confirmation. Promotions and trials will also specify their duration and the price that applies afterward.

Subscriptions are purchased by an adult through the App Store or Google Play. The store processes payments; we do not receive card details. Renewal may be automatic, as explained at purchase.

Price changes will be communicated before renewal, with confirmation where required. The agreed terms remain in effect for the period already paid for.

6. Cancellation and refunds

You can cancel renewal at any time through the store where you subscribed: Apple or Google Play. Check the stated deadline to avoid another charge. Access continues until the end of the paid period, unless a refund ends it earlier.

Uninstalling the app or deleting your account does not automatically cancel your subscription.

For distance contracts, you can withdraw within 7 days of entering into the contract or receiving the service, under Article 49 of the Brazilian Consumer Protection Code, with a full refund of the amounts paid. Submit your request through the store or email [email protected].

Canceling renewal does not automatically request a refund. We also handle requests concerning service failures, incorrect charges, and other cases provided for by law. Store procedures do not limit your rights.

7. Privacy and account deletion

The Privacy policy explains data processing and your family’s rights. Accepting these terms does not replace the specific permissions for children’s data, photos, and optional communications.

You can delete your account in settings. If the family administrator leaves, administration passes to another parent or legal guardian; if none remains, the family’s profiles and history are deleted, as described in the policy.

To request access to, a copy of, or deletion of data, email [email protected]. Withdrawing permission for data processing deactivates child profiles.

8. Operation, security, and suspension

Failures and maintenance may interrupt access and synchronization. We work to fix problems and give notice of scheduled interruptions. Our legal responsibilities for the service’s quality and security remain in place.

We may restrict access or remove content when there are indications of fraud, unauthorized access, risks to children, breaches of these terms, or a legal requirement. Any action will be proportionate. We will explain the reason and how to request a review through support, unless legally prevented from doing so. In urgent cases, notice may follow the action.

Report risks to children by emailing [email protected], without forwarding sensitive images.

9. Changes to the terms or service

Significant changes will be communicated through the app or by email before taking effect, with renewed acceptance where necessary. We update the date at the top. You can stop using the service and cancel future renewals.

Changes do not remove acquired rights. If we close the service, we will give advance notice and explain how to obtain a copy of your data and end subscriptions, with a proportionate refund for paid periods during which the service was not provided.

10. Support and applicable law

Brazilian law applies. You may seek help from consumer protection authorities and the courts, including the courts where you live, as provided by law.